Hey there! Remember the last time you reached out to a company and got a robotic reply? Yeah, we hate that too. At Tickguru, things are different. Our founder, Alex, still replies to every single email—no kidding. It’s a tradition that started back in our early days when we were just a tiny team working out of a garage in Ohio. Fast forward to today, and we’re still all about that personal touch.
Got a question, suggestion, or just want to chat? We’re all ears. Here’s how you can reach us:
Prefer typing? Our live chat is always buzzing. Just hit that little icon in the corner—someone’s always there to help.
Here’s the thing: we don’t just sell stuff. We build relationships. Last year, a customer’s feedback led us to redesign our entire checkout process. The result? A 30% drop in cart abandonment. So yeah, your two cents could change everything.
Not convinced? Try us. Send a random fun fact in your email—we’ve got a running leaderboard for the weirdest ones (current winner: "Octopuses have three hearts." Mind-blowing, right?).
P.S. If you’re ever in Ohio, stop by our office. The coffee’s always on, and we’ve got a wall of customer postcards from around the world. Bring yours!
